Optional Services & Add-Ons
Advanced on-demand support: complex installs, collimation, sensor cleaning, software troubleshooting — $50/h (quoted & approved beforehand).
Comprehensive maintenance plan (optional): preventive checks, priority response, target uptime SLA; includes an allowance of advanced-support hours — priced per setup.
Additional equipment on a pier (Small+): +$100/m per extra instrument on the same pier.
Pier camera monitoring: weatherproof IP kit, installed — $225 one-off.
Custom infrastructure: static IPs, increased on-site storage/backup, higher power capacity — quoted.